Free Shipping & Returns

Official HASSIA Webshop

14 Days Right of Return

Delivery & Shippment

What should I do if my parcel is damaged or articles are missing in my parcel?

If products are missing in your order or have been damaged please contact our customer service:

+43 7719 8811 600


Mon - Thu 8.00am - 5.00pm

Fri 8.00am - 1.00pm


Please keep your customer number and the invoice number ready at hand.

If products were damaged please send us photos of the damages.

In case of missing articles please inform us hereof.

Should you not have found the answer to your question our customer service would be pleased to assist you.